Tonja Brown

About Tonja Brown

Results oriented and proactive leader with over twenty five years of experience in human resources and business in the finance, utilities and telecommunications industries. Proven experience in consulting with leaders to improve organization effectiveness, collaborating and partnering across the organization, dealing with ambiguity, managing change, communicating with and presenting to all levels of the organization and building successful human resource programs.Specialties: Diversity, Inclusion & Engagement, Leadership Development Training, Strategic Performance Consulting and Coaching, Organizational Effectiveness, Project Management, Change Management, Relationship Management, Cross Organization Team Building, Facilitation, Customer Service Excellence

Experience

1. Senior Director, Human Resources Business Partner

   TIAA

   Jun 2023 — Present · Charlotte, NC, US

Education

• South Carolina State University

  Bachelor of Science, Accounting

  1989 — 1993

• University of South Carolina

  Master of Business Administration (MBA)

Skills

• Strategy
• Nonprofits
• Recruiting
• Customer Service
• Training
• Employee Engagement
• Human Resources
• Performance Consulting
• Process Improvement
• Program Management
• Peoplesoft
• Relationship Management
• Change Management
• Call Centers
• Workshop Facilitation
• Organizational Development
• Vendor Management
• Coaching
• Leadership
• Strategic Planning
• Employee Relations
• Talent Management
• Leadership Development
• Performance Management
• Team Building
• Project Management
• Talent Acquisition