Tonisha Chadha

Analytics Leader | Credit Risk | Customer Insights | Driving Regulatory-Ready Models

Role
Senior Manager at Exl Services Ltd
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Tonisha Chadha

A strategic data analytics leader with 14+ years of experience in credit risk modeling, retail banking analytics, and data-driven decision-making for global financial institutions. She has led high-performing teams of 8–10 in delivering regulatory-compliant CECL, PD, EAD, and LGD models, as well as application scorecards across multiple markets. Skilled in SAS, SQL, Tableau, and emerging technologies like AWS and Python, Tonisha excels at aligning data strategy with business priorities, driving operational efficiency, and strengthening client relationships. Recognized with multiple leadership awards, she is now seeking a Vice President role to leverage her expertise in analytics, risk management, and stakeholder engagement to accelerate business growth.

Experience

  1. Senior Manager

    Exl Services Ltd

    Jun 2022 — Present

    Lead end-to-end application scorecard development for unsecured loans across four markets, enabling better credit risk decisions. Designed and implemented CECL models (PD & EAD) for credit cards and LGD models for secured loans, ensuring compliance. Built and managed a high-performing team of 8–10, focusing on delivery excellence and mentorship. Strengthened client relationships through effective stakeholder communication and delivery management.

Education

  • Delhi University

    B.A, economics

    2005 — 2008

  • Jawaharlal Nehru Vishvavidyalaya

    MA, economics

    2008 — 2010

  • Sofia Public School - CBSE

    High School Diploma

  • Jawaharlal Nehru University

    Master of Arts, Economics

  • Ramjas College, University of Delhi

    Bachelor of Arts, Economics

Skills

  • Marketing Mix Modeling
  • Price Elasticity Modeling
  • Sas
  • Logistic Modeling
  • Statistical Modeling
  • Demand Forecasting
  • Pricing Analysis
  • Data Analysis
  • Data Collection
  • Spotfire

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Tonisha Chadha — Senior Manager at Exl Services Ltd in Gurugram, HR, IN | Unifers