Toni Moore
Doctor of Healthcare Administration | Medicaid (CMS) Compliance and Quality | Improvement of Strategic Growth | Enhancement of Care Delivery and Operational Efficiency.
- Role
- Hospice Program Director at Professional Healthcare Resources
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Toni Moore
As a seasoned healthcare executive with over 15 years of leadership experience, I am…
Experience
Hospice Program Director
Professional Healthcare Resources
Jun 2025 — Present · Annandale, VA, US
As Hospice Program Director, I provide strategic leadership and operational oversight for a multidisciplinary hospice care program, ensuring the delivery of high-quality, compassionate, and patient-centered services for individuals with life-limiting illnesses and their families. I am responsible for full-cycle operations, compliance, clinical outcomes, and team development, aligning with the organization’s mission and CMS regulatory standards.Key Responsibilities:Direct day-to-day hospice operations across clinical and administrative functions.Lead, recruit, and mentor interdisciplinary teams, including nurses, social workers, chaplains, and support staff.Ensure compliance with federal, state, and accreditation regulations (CMS, Medicare, Medicaid).Oversee budget management, resource allocation, and performance metrics.Develop and implement Quality Assurance and Performance Improvement (QAPI) initiatives to enhance care delivery.Collaborate with referral sources, healthcare systems, and community partners to grow program reach and census.Foster a culture of dignity, empathy, and excellence in end-of-life care.Impact Highlights:Successfully rebuilt and relaunched a previously dormant hospice program.Achieved regulatory readiness with zero deficiencies during survey.Increased staff retention through leadership development and clinical training programs.Led census growth through strategic outreach and patient-centered service models.
Education
IAP Career College
Certified Death Doula
American InterContinental University
Master of Business Administration (MBA), Healthcare Management
American InterContinental University
Bachelor of Business Administration (BBA), Healthcare Management
Fairfax County School of Practical Nursing
Technical Degree, Practical Nursing, Vocational Nursing
Technical Institute of America
Project Management
2018
Virginia University of Lynchburg
Doctor's Degree, Health/Health Care Administration/Management
Skills
- Medicaid
- Home Care
- Mental Health
- Healthcare Management
- Case Managment
- Inpatient
- Managed Care
- Leadership
- Clinical Research
- Medicare
- Elder Care
- Case Management
- Crisis Management
- Utilization Review
- Gerontology
- Healthcare
- Long-Term Care
- Hospitals
- Customer Service
- Patient Safety
- Mental Health Law
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