Toni Nelson
Care Manager | QMHP (BSQP-NC) | Health Care Coordinator | Youth Program Specialist | Mentor | Advocate | Artist | Servant Leader ✨
- Role
- Care Manager at Clarvida Access Family Services
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Toni Nelson
I am a program and care management professional with experience supporting individuals…
Experience
Care Manager
Clarvida Access Family Services
Feb 2023 — Present · Raleigh, NC, US
Managed a caseload of 100+ members, including individuals with I/DD, SUD, TBI, SMI, and SED, coordinating all aspects of their care including comprehensive assessment, reassessments, scheduling, appointments, and medication management-Promoted whole-person, integrated care by addressing barriers, gaps and unmet health-related needs impacting physical, mental and behavioral health-Planned, developed and implemented personalized care plans, coordinating necessary services such as transitional support with high-quality healthcare providers and ensured timely follow-ups via telehealth platforms and face-to-face visits-Supervised Tailored Care Manager Extenders, overseeing their care management activities to ensure alignment with care plans and best practices-Utilized clinical consultants for expertise in planning, care plan reviews, medication review, transitional care support and other activities as appropriate.
Education
North Carolina Agricultural and Technical State University
Bachelor of Arts - BA, Sociology
University of Houston
Master of Social Work - MSW, Social Work
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