Toni Baker
Technical Product Owner | SAFe Agilist | FinTech Startup Operator | Rapid Delivery & Enterprise Scale
- Role
- Head of Customer Success Senior Product Owner at Truthifi
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Toni Baker
Product Owner and Agile Delivery Leader with 20+ years of experience across enterprise platforms and fast-moving FinTech startups. I thrive in environments that require speed, adaptability, and decisive ownership, from daily production deployments to long-term roadmap execution.At a high-growth FinTech startup, I’ve operated in an all-hands-on-deck model; partnering directly with engineering, supporting customers, shaping product direction, and rapidly adjusting priorities based on real-time feedback and delivery constraints. I’m comfortable making tradeoffs, shifting focus quickly, and keeping teams aligned while shipping continuously.In larger enterprise settings, I bring the same execution mindset while operating within SAFe frameworks, Agile Release Trains, and regulated environments. My strength is connecting strategy to delivery; whether that means refining a backlog for tomorrow’s release or aligning features to portfolio goals.Known for clarity, calm leadership, and strong collaboration, I enjoy building products that solve real problems and teams that can deliver under pressure.
Experience
Head of Customer Success Senior Product Owner
Oct 2023 — Present
Education
St. Francis College
Nursing
University of Kentucky
Nursing, Physician Assistant Studies
Skills
- Software Development
- Project Management
- Process Improvement
- Business Process Improvement
- Management
- Sdlc
- Business Analysis
- Testing
- Ms Project
- Program Management
- Analysis
- Pmp
- Leadership
- Project Planning
- Six Sigma
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