Tonia Gladden

Executive Assistant @The Hertrich Family of Automobile Dealerships

Milford, DE, US

Executive Assistant to the CEO/Owner of the organization\\\\n\\\\n*Manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the operations of the company.\\\\n\\\\n*Sustain a daily calendar of meetings and events.\\\\n\\\\n*Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives for the organization.\\\\n\\\\n*Arrange travel and accommodations for executives. Prepare expense reports.\\\\n\\\\n*Screen incoming telephone calls; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staff.\\\\n\\\\n*Excellent communication and time management skills; proven ability to meet deadlines.\\\\n\\\\n*Ability to function well in a high-paced environment; performs additional duties as assigned by executives.\\\\n\\\\n*Draft and prepare correspondence for internal announcements, management meetings, and organizations that the executive is involved with\\\\n\\\\n*Manage the Executive\'s contacts\\\\n\\\\n*Assist in preparing and managing presentations and decks.\\\\n\\\\n*Be responsive to emails/texts/phone calls, with contact outside normal business hours\\\\n\\\\n*Welcome the Executive’s guests by greeting them, in person or on the phone; answering or directing inquiries.\\\\n\\\\n*Use discretion, confidentiality, and good judgment to handle C-Level matters.\\\\n\\\\n*Represent the company and the Executive in a positive light through great follow-through skills and sound judgment.\\\\n\\\\n*Conserve the Executive\'s time by reading, researching, collecting and analyzing information as needed, in advance.\\\\n\\\\n*Complete adhoc projects as assigned – such as personal events and/or family needs.\\\\n\\\\n*Organize complex calendars and schedules; resolving any scheduling issues\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

University of North Florida

Bachelor of Science - BS, Criminal Justice/Law Enforcement Administration

Ridgeview High School

High School Diploma