Toni Stickley

Head of Customer Engagement @Nationwide Building Society

Bristol, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Head of Customer Engagement @Nationwide Building Society

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Customer engagement strategies that work in real life - transforming insight and data into personalised communications that are customer first, creatively distinctive, operationally scalable and commercially strong.

EDUCATION

2019 — 2019

Agile8

Certified Scrum Master

1997 — 2000

University of Exeter

PR & Media Studies, PR, Mareting & Media

2018 — 2018

QA

Lean Six Sigma - Green Belt

SKILLS

Stakeholder ManagementMarketingB2b Marketing StrategyProduct MarketingB2bDirect MarketingMarketing StrategyStrategyB2b MarketingDigital MarketingProposition DevelopmentOnline MarketingCampaign ManagementChange CommunicationsMarketing CommunicationsFinancial ServicesCrmManagementEmail MarketingBudget ManagementIntegrated Marketing Communications PlanningIntegrated Marketing

ABOUT TONI STICKLEY

A strong and dynamic leader, specialising in customer experience and communications. I have an extensive background in customer engagement, demand generation and conversion marketing covering traditional & digital channels. My core strength is in creating alignment - bringing people on board to deliver a shared vision and making things happen!

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