Toney Fennell
Technical Support Engineer at Applied Materials
- Role
- Global Product Support Engineer at Applied Materials
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
Experience
Global Product Support Engineer
Jul 2000 — Present
Responsible in supporting Design Engineering for relevant items related to installation, operation, calibration, serviceability and testing of new hardware as well as process or software design of new products. Created technical publications and review all documents covering product or technical improvements. Organizes and implements training seminars for customer and field personnel on products, upgrades, customer issues and the solutions. Direct and aided the training department to develop the necessary training for field personnel and customers on new products and system components. Prepare and present the financial analysis on installation, warranty and retrofit cost for Business Management and Sales. Manages and determine the initial stocking levels and determine future stocking for spare support of the products.
Skills
- Troubleshooting
- Process Improvement
- Semiconductors
- Manufacturing
- Electronics
- Semiconductor Industry
- Process Simulation
- Testing
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