Toneo Gulley
Service Delivery Leader @The Precisionists, Inc. Tpi
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WORK HISTORY
Service Delivery Leader @The Precisionists, Inc. Tpi
Akron, OH, US
I am responsible for ensuring the successful planning, execution, and continuous improvement of service delivery processes. I lead cross-functional teams, optimize resources, and ensure client satisfaction while adhering to the organization\'s mission and policies. Manage cross-functional teams to deliver high-quality service solutions, ensuring training and development of the team, and alignment with organizational objectives and client expectations. Spearheading the design and implementation of a secure hardware lifecycle framework, from procurement through disposal using NIST 800-53 Rev. 5, NIST SP 1800-5, and Cybersecurity Framework 2.0 to ensure supply chain resilience and compliance with federal and company cybersecurity standards. Lead strategic client engagements, resulting in 90% work completion, meeting contractual obligations, and ensuring alignment with business objectives.
EDUCATION
John Carroll University
Master of Business Administration - MBA
United States Naval Academy
Bachelor’s Degree
ABOUT TONEO GULLEY
My life has always been dedicated to serving my country, my community, and the people I lead. As a U.S. Marine Corps Communications Officer, I led global operations supporting thousands of personnel. In the civilian sector, I’ve continued that mission-driven focus by managing veteran services, developing cross-functional teams, and building community engagement programs that make a real impact. With over seven years of leadership experience across military, nonprofit, and corporate environments, I bring a people-first approach, operational excellence, and,a heart for service. Currently pursuing an MBA in Finance, and technology certifications, I’m committed to fusing service, strategy, and security to protect and uplift others in everything I do.
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