Tondrea T. Gaddy

About Tondrea T. Gaddy

I\'m an administrative assistant with more than 10 years of administrative support experience in the healthcare, construction, and telecommunications industries. Throughout the course of my career, I have supported C-Suite executives, senior leaders and project teams. I do my best work when focusing on the needs of others and ensuring that the lives of busy executives run smoothly. I believe customer service is at the core of providing administrative support and, for me, the focus is always on the \"customer\" and how I can make that person\'s day as stress free as possible. I\'ve been described by colleagues as an individual with exceptional customer service who goes above and beyond to make sure others are taken care of. I know that the business needs of those I support come first and I spend a lot of time making sure I understand their business and their daily needs. I am currently a contract Business Administrator for Microsoft and seeking new opportunities. I can be reached at t••••••••@gmail.com.

Experience

1. Administrative Assistant Ii

   Fifth Third Bank

   Nov 2016 — Present · Charlotte, NC, US

   I have provided support for two – four SVP managers within the Risk Management division, Commercial Real Estate, Middle Market, Capital Market and Leverage Finance. Serve as a liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities, and operations. Provides optimum support to the manager(s) by remaining aware of departmental goals,providing ongoing communication and organizing priorities to meet deadlines. Coordinates manager\'s schedule, makes appointments, and arranges and coordinates travel schedules. Answers and screen manager\'s calls. Arranges conference calls. Answers routine question inquires and determines which items are to be handled by manager\'s subordinates and forwards appropriate items to manager. Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings. Prepares a variety of special and recurring reports containing highly confidential information following manager\'s general directions. I\'ve organizes and maintains confidential file system and files correspondence and other records. Orders office supplies and arranges for equipment maintenance.