Tom Randall
Customer Partner in Retail Telco Travel Industry @Kyndryl
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WORK HISTORY
Customer Partner in Retail Telco Travel Industry @Kyndryl
London, GB
As an Customer Partner, I own the strategic relationship and growth agenda for a portfolio of Kyndryl\'s clients across the Retail, Teleco and Travel industries.Key responsibilities- Executive strategy: the trusted advisor to C-suite and IT executives, translating critical business priorities into high-value, strategic IT transformation and modernisation roadmaps- Industry leadership: deep industry expertise in Retail, Telco, and Travel to lead the development and positioning of tailored solutions- Delivery excellence: provided executive oversight to ensure the successful delivery and high client satisfaction across all major engagements- Team leadership: direct multi-disciplinary Kyndryl teams (sales, technical, delivery) to ensure unified account strategy and maximum client value realisation.
EDUCATION
University of Birmingham
1st Class B.Sc, Geography
SKILLS
ABOUT TOM RANDALL
I am a Customer Partner at Kyndryl supporting retail, telco and travel & transportation clients.I have a solid understanding and experience of different styles of clients, business partners, IT outsourcers and systems integrators. I demonstrate strong business acumen and deep understanding of the IT industry, achieved through the numerous corporations, roles, industries and business lines I have worked in.Specialties: Sales, SaaS, Cloud, Solution Selling. IT Outsourcing, Client Relationship Building, New Business Development, System Integrators & Channel Partners and Sales Operations.
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