Tom Skala

About Tom Skala

I am known for being a relationship builder who has the proven ability to engage others effectively, resulting in meeting or exceeding sales or fundraising goals. I want to utilize my banking experience to transition into the non-profit arena where I have successfully been a volunteer for several organizations. Besides fundraising, I have significant experience in volunteer management and special events. I have planned, organized and executed special events.

Experience

1. Senior Customer Service Representative

   Citizens

   May 2018 — Present

   In this role, I provide solutions for customers\' online banking issues. By using different sales and marketing strategies, I have exceeded monthly sales targets by 150%.

Education

• Providence College

  Bachelor of Arts (B.A.)

• Providence College

  Master of Business Administration (MBA)

Skills

• Event Management
• Credit
• Cross Selling
• Strategic Planning
• Small Business Lending
• Branch Banking
• Mortgage Lending
• Major Donor Cultivation
• Portfolio Management
• Loans
• Commercial Banking
• Sales
• Loan Origination
• Financial Risk
• Banking
• Special Events Coordination
• Financial Analysis
• Public Relations
• Leadership
• Volunteer Recruiting
• Event Planning
• Sales and Marketing
• Social Media
• Nonprofits
• Lines of Credit
• Public Speaking
• Commercial Lending
• Cash Management
• Business Relationship Management
• Management
• Mortgage Banking
• Credit Risk
• Volunteer Management
• Retail Banking
• New Business Development
• Credit Analysis
• Consumer Lending