Tom Simcox
Senior Product Manager @Genuine Parts Company
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WORK HISTORY
Senior Product Manager @Genuine Parts Company
Technical oversight of the overall NAPA Customer Integrations program for NAPA’s IBS (Vendor Management Inventory Solution), Major Account, Government and Fleet customer integrations. Responsible for architecture, specification, design, and rollout of all customer integrations in the various NAPA customer segments with the goal of “Making it easier to do business with NAPA”. Provide leadership and mentoring to integrations team and development of tools, process and metrics report/feedback used internally and by customers for process optimization and continuous improvement. • Created Vendor Integration onboarding program, resulting overall reduction in the implementation time to create a new vendor integration from 6 months to an average of 2 months. Also ensures consistency in integration specification adherence across all vendors that NAPA work with. o Led multi-stakeholder JAD sessions Provided guidance for vendors on how to handle customizations to the standard integration points on both a vendor product level as well as at the customer level o Facilitated design/testing meetings with key Fleet Management System (FMS) vendors Provided real-world business requirements, workflows to be supported as the voice of our mutual customers. o Responsible for selection and coordination of integration pilot customers o New Hub integration is live for all 3 major FMS integration partners with another 5 partner companies in process • Led design, testing and implementation/rollout of new ‘native’ IBS-Hub integration with key FMS integration vendors • Built out a testing/training program, which supported the rollout of these new integrations to over 60 IBS locations nationwide. o Coordinated with TAMS POS team, network security, ESB infrastructure and server provisioning teams to create an automated Jenkins based deployment of testing/training environments that reduced test environment staging time from several weeks down to an average of 2 days.
EDUCATION
St. Mary's Preparatory
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Chaminade University of Honolulu
Bachelor’s Degree, Computer Science
Chaminade University of Honolulu
Bachelor’s Degree, Business Administration, Management and Operations
SKILLS
ABOUT TOM SIMCOX
Data Analytics/Metrics | UX/UI | Process Optimization | Program Management | CRM |…
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