Tom Rouillard

About Tom Rouillard

As the Director of Engineering at IQVIA, I lead the Product Experience Design group\'s Engineering, DevOps, and QA Automation teams to build a world-class frontend design system for IQVIA\'s clinical trial and pharmaceutical software products. I have 20+ years of software engineering leadership experience with skills in AWS, React, and other web-based technologies. I am a Certified Scrum Product Owner, Certified Scrum Master, and Certified OKR Coach.My mission is to envision new products with great features, empower teams to build them, and engage large audiences on multiple platforms. I enjoy mentoring others, removing roadblocks, and creating flexible processes that solve problems. I have increased engineering issue close rates by 212%, reduced hiring costs by 50%, achieved 100% manager satisfaction scores and 82% CSAT scores in my current role. I am passionate about innovation, communication, excellence, honesty, and integrity.

Experience

1. Director of Engineering

   IQVIA

   Mar 2021 — Present

   Leading the Product Experience Design group’s Engineering, DevOps & QA Automation teams to build a world-class frontend design system for IQVIA’s clinical trial and pharmaceutical software products. Our teams develop frontend libraries, components and solutions for React, Salesforce and other web-based applications. Team members are located in the US, Argentina, Colombia and Mexico.* Technologies: React, React Native, iOS, GitLab, Salesforce, CSS, JavaScript, Java, Selenium, Chrome driver, SaSS, Styleguidist, Jira API* Increased engineering issue close rates by 212% over 2 years* Developed LATAM hiring plan to reduce hiring costs by more than 50% per role* Engineering teams received a 100% manager satisfaction score from employees* More than 50 software production teams utilize our libraries* Prepared the 2022 & 2023 Product Roadmaps with stakeholder and leadership input* Established OKRs and metrics for leadership and engineering teams* Led Strategic Scrum Transformation across engineering and design teams

Education

• Winthrop University

  BA, Mass Communication - Journalism

  1985 — 1989

Skills

• Integration
• Mobile Advertising
• Advertising
• Product Marketing
• Analytics
• Software Documentation
• Budgets
• Strategic Planning
• Agile
• Online Marketing
• Cloud Security
• Strategic Partnerships
• Digital Media
• Software Development
• Scrum
• Mobile Technology
• Software Development Life Cycle (Sdlc)
• Integration Strategies
• Contract Negotiation
• Start-Ups
• Sales Engineering
• Microsoft Office
• Project Management
• Servers
• Content Management
• Mobile Marketing
• Requirements Analysis
• Cloud Computing
• Digital Strategy
• Databases
• Customer Relations
• Process Improvement
• Customer Service
• Leadership
• Training
• Product Development
• Analysis
• User Interface Design
• Mobile Internet
• Web Analytics