Tom Prokopowicz
Major Incident Manager @Ocado Technology
Hatfield, GB
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MOBILE NUMBERS
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WORK HISTORY
Jan 2022 — Present
Major Incident Manager @Ocado Technology
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EDUCATION
2015 — 2015
Leading Edge Academy Online
Six Sigma Yellow Belt
2012 — 2013
E-Learning
Project IN Controlled Environment (PRINCE2) Foundation
2008 — 2008
UTL
Creative Problem Solving, Continuous Improvement, Visual Management
2012 — 2013
HarvardX
Introduction to Computer Science CS50x
1998 — 2002
University of Applied Sciences (PWSZ) in Elblag
BA(Econ), Economics and Finance
2009 — 2009
Vision2learn
NVQ2, Information Technology Qualification
2013 — 2013
UTL
Project Academy
2010 — 2010
North Warwickshire and Hinckley College
NVQ2, Mastering Business and Administration
2004 — 2004
EURO-NGO
EU Structural Funds for NGO consultant
2011 — 2011
Solihull College
NVQ2, Information Technology Qualification
SKILLS
Prince2Process ImprovementItilBusiness ProcessHardwareOperating SystemsSoftware InstallationDatabasesUser Acceptance TestingNetwork SecurityTroubleshootingEvents OrganisationIT Service ManagementMysqlServersTechnical SupportChange ManagementIntegrationIncident ManagementProject DeliveryBusiness AnalysisSdlcBusiness Process ImprovementWebsite AdministrationAnalysisReverse LogisticsSystem TestingSystem AdministrationWindows 7Creative Problem SolvingLinuxProject Management
ABOUT TOM PROKOPOWICZ
Experienced Major Incident Manager with a strong background in managing high-severity…
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