Thomas Park
Sophomore Industrial & Systems Engineering Student at The Ohio State University.
- Role
- Intern Kaizen Lead at Jackson Hewitt Tax Service Inc.
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Thomas Park
I specialize in turning complex data into lean, high-throughput operations. My approach combines the technical precision of Six Sigma methodology with the grit of a founder. From modeling demand variability for 1,400+ tax returns to scaling a profitable service business from the ground up, I thrive where strategy meets execution. When I’m not optimizing workflows, you can find me on the golf course, creating content, or performing standup comedy.
Experience
Intern Kaizen Lead
Jackson Hewitt Tax Service Inc.
Dec 2024 — Present · Dayton, OH, US
Engineered a demand variability model across 1,400+ returns, deriving a 26-minute peak-season takt time to synchronize labor with volume.Collaborated directly with the franchise CEO to design and deploy standardized work procedures, increasing First Pass Yield (FPY) from 60% to 90%.Led a cross-functional team of 6 in Value Stream Mapping (VSM) initiatives to identify bottlenecks, resulting in a 10% measurable increase in total operational throughput.Maintained 100% IRS compliance throughout process overhauls, ensuring that efficiency gains never compromised regulatory integrity.
Education
Legacy Christian Academy
High School Diploma
Sinclair Community College
General Studies
The Ohio State University
Bachelor's degree, Industrial and Systems Engineering
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