Tom Norstrom
Director, Guest Internet Operations at SONIFI Solutions, Inc.
- Role
- Director, Guest Internet Operations at SONIFI Solutions, Inc.
- Location
- Harrisburg, SD, US
- LinkedIn followers
- 500 followers
Experience
Director, Guest Internet Operations
Feb 2016 — Present
As the Director, Guest Internet Operations, I provide the leadership, vision and management to ensure that the company’s Guest Internet Access solutions are installed and serviced efficiently, effectively, and to the customer’s satisfaction while managing within each projects financial budget. On a daily basis, I work directly with all of the Operation’s and Guest Internet Access team to ensure each client receives excellent support throughout the lifecycle of SONIFI\'s engagement with the client.
Education
Colorado Technical University
Master of Science (MS), Computer science - Software Engineering
2002 — 2003
Colorado Technical University
Bachelor of Science (BS), Information Technology
2000 — 2001
Colorado Technical University
Associate of Science (AS), Business Management
1999 — 2000
Skills
- Unix
- Solution Selling
- Business Planning
- Security
- Business Development
- Sales Management
- Project Management
- Consulting
- Sales Operations
- Customer Service
- Direct Sales
- Internet Protocol (Ip)
- Marketing
- Customer Satisfaction
- Training
- Testing
- Program Management
- Wireless Technologies
- New Business Development
- Business Analysis
- Cloud Computing
- Product Management
- Cross-Functional Team Leadership
- Marketing Strategy
- Product Marketing
- Sales
- B2b
- Salesforce.com
- Sales Process
- Team Leadership
- Strategic Planning
- Strategy
- Telecommunications
- Product Development
- Vendor Management
- Integration
- Pre-Sales
- Team Building
- Management
- Troubleshooting
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