Tom Nguyen
Crew Support Associate at Axiom Space
- Role
- Crew Support and Experience at Axiom Space
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Tom Nguyen
With a dual Masters in Hospitality and Business Administration, I have acquired comprehensive knowledge and hands-on experience in the 5-Star resort industry. Combining my education from prestigious institutions such as the University of Houston and HK PolyU, I possess a robust skill set that positions me strongly in the experience industry. As a University of Houston Advancement Ambassador, Tier One Scholar, and Horatio Alger National Scholar, I have demonstrated a commitment to excellence and a drive for success.
Experience
Crew Support and Experience
Jun 2023 — Present
tech startup company Ensure precise and professional logistics support for crew members during astronaut missions. Serve as a key liaison, providing timely and accurate communication with stakeholders. Collaborate to secure agreements for crew lodging, transportation, and mission-related services, while ensuring compliance with legal and contractual obligations. Uphold strict confidentiality protocols to protect the organization and astronauts. Deliver luxury-level customer service, ensuring satisfaction for crew members. Anticipate contingencies, strategize comprehensive plans, and adapt to evolving mission demands. Track and address customer concerns to enhance crew satisfaction. Establish strategic partnerships for optimal quality, reliability, and cost-effectiveness of crew accommodations and transportation.
Education
University of Houston
Master of Science - MS, Hotel and Tourism Management, 3.8
2019 — 2023
University of Houston
Bachelor's degree, Hospitality Administration/Management, 3.8
2014 — 2017
Victory Early College High School
High School, High School/Secondary Diplomas and Certificates
2013 — 2017
The Hong Kong Polytechnic University
Study Abroad Student Exchange, Hotel and Tourism
2018 — 2018
University of Houston
Master of Business Administration - MBA, Hospitality Administration/Management, 3.84
2021 — 2023
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