Tommy Goana

Customer Success Account Manager, Public Sector @微软

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Customer Success Account Manager, Public Sector @微软

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Vancouver, BC, CA

Healthcare | Microsoft Customer and Partner SolutionsTommy plays a pivotal role in driving customer success and satisfaction. By collaborating with cross-functional teams, Tommy optimizes the utilization of products, supports the sales cycle through proactive engagement, fosters the adoption of products and best practices to enhance efficiency, and ensures customer success through reactive support management. Tommy\'s focus is on fostering long-term relationships and being a trusted advisor by targeting problems and opportunities that are most meaningful and impactful. Tommy drives growth alongside customers through strategic planning and delivering tailored solutions that enhance the overall customer experience.

EDUCATION

N/A

Beedie School of Business at Simon Fraser University

Bachelor of Business Administration (Honours) with Distinction (Cum Laude)

SKILLS

ResearchLeadershipHospitality ServiceCustomer ServiceTeamworkTeam ManagementSocial Media

ABOUT TOMMY GOANA

With a background and experiences in various cultures including Singaporean, Indonesian, Malaysian, Chinese, Australian, and Canadian, I am an adaptable and driven third culture individual.I enjoy helping others whenever I can. Send me a message and let\'s chat!

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Tommy Goana — Customer Success Account Manager, Public Sector at 微软 in Vancouver, BC, CA | Unifers