Tommy Chan
The world is yours.
- Role
- End User Services Specialist at Armstrong World Industries
- Location
- Lancaster, PA, US
- LinkedIn followers
- 500 followers
About Tommy Chan
IT Systems & Microsoft 365 Engineer | End User Services SpecialistI am an IT professional with experience in Windows systems, Microsoft 365 administration, and enterprise endpoint management. I have supported thousands of users across large environments, resolving complex issues, implementing automation, and improving overall IT operations.My background includes:Microsoft Ecosystem & Administration – Microsoft 365, Active Directory/Entra ID, Azure, and Power PlatformSystems & Infrastructure – Windows Server, Intune, SCCM, endpoint security, and complianceAutomation & Analytics – process automation, workflow optimization, and data-driven reporting with Power BII’ve contributed to projects ranging from incident resolution and system administration to automation, reporting, and enterprise migrations, always with a focus on scalability, security, and user experience.I am passionate about leveraging technology to streamline business operations, strengthen security, and deliver impactful IT solutions.
Experience
End User Services Specialist
Aug 2024 — Present · Lancaster, PA, US
Education
Shippensburg University of Pennsylvania
Bachelor's degree, Management Information Systems, General
2018
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