Tommy Takahashi

About Tommy Takahashi

Passionate Advocate for Diversity & Tech With a decade of experience in retail management and three years in tech operations, I bring a unique blend of people skills and problem-solving acumen to the tech world. My mission is to champion diversity, equity, and inclusion (DEI) in the tech industry.As a Ruby on Rails developer, I leverage the framework\'s robust features and PostgreSQL database to drive innovation and advocate for positive change. Proficient in ActiveRecord, I analyze data to support DEI initiatives, fostering inclusive team environments with empathy and accountability at the core of our success.I embrace challenges with optimism, using humor to navigate hurdles. By staying open to vulnerability as a means of growth, I\'m always seeking opportunities to evolve and contribute more effectively to DEI efforts in tech. Let\'s collaborate to create a brighter, more inclusive future together!#DEI #TechInclusion #Innovator

Experience

1. Operations Specialist

   Snapdocs

   Jun 2023 — Present

   Provide exceptional support to clients, addressing inquiries, resolving issues, and maintaining positive relationships.Monitor and manage the progress of transactions to ensure timely completion and customer satisfaction.Analyze data and metrics to track operational performance and identify trends or areas for improvement.Stay up-to-date with industry trends and regulations related to mortgage operations.

Education

• Turing School of Software & Design

  Back End Software Development

• Cal Poly Humboldt

  Bachelor of Arts - BA, Critical Race, Gender, & Sexuality Studies