Tommy Menard

Inventory Specialist @TekSynap

Mechanicsburg, PA, US

Ensure that customer equipment requests, tasks, and tickets for the ServiceNow portal are fulfilled in a timely manner, in accordance with DLA Asset Management policies, by reviewing them daily.Provide daily customer and team support to facilitate local and regional hardware requirements and requests.Respond to email requests for information (RFI) within 24 hours.Perform cyclical physical inventories of all DLA common-use IT equipment.Monitor stock levels regularly and submit accurate, auditable monthly inventory reports.Ensure accountability and proper asset lifecycle procedures conform to expected organizational standards and goals.Conduct all Receiving/Shipping of DLA hardware and ensure all hardware updates are performed in a timely and accurate manner, for all provisioned, transferred, received, and excessed equipment.Identify and communicate solutions to problematic areas of the asset control process.Verify the accuracy of the data recorded/updated in the IT Asset Management System (ITAMS) – ServiceNow - to maintain auditable digital hardware records.Draft correspondence and prepare site inventory reports, as required.Identify, address, and reconcile asset inventory variances immediately.Ensure all digital hardware documentation is maintained in accordance with the National Archives & Records Administration (NARA) to preserve auditable records, including but not limited to contracts, packing slips, bills of lading, transfer documents, etc.Attend weekly team meetings and bi-weekly regional operational meetings to ensure all requirements are addressed.Ensure work area is kept clean and organized; ensure all site safety standards are maintained; maintain publicly acceptable personal hygiene levels.Will require onsite travel using a personal vehicle, company van, company golf cart, or another motorized vehicle.

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