Tommy Long

About Tommy Long

I\'ve worked many different positions in the IT field from being a computer repair…

Experience

1. Network Administrator

   Upperline Health

   Mar 2022 — Present

   Planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links for 140+ Upperline locations across the US. This includes Meraki MX security devices, MS switches, MR wireless devices as well as Zyxel, Sonicwall and Ubiquiti devices. •IDS, malware detection & network monitoring on all networks. •Configure firewall, filtering, and port mapping. •Maintain and configure Cisco Phone system for company and the call center. •Configure and maintain the Cisco phone system on CUCM, UCCX, UC and IM & P. •Configure IVR and phone scripting on CCX platform. •Configure and maintain IPSEC tunnels between different sites. •Configure and maintain VPN access for remote users. •Support Nextiva phone system. •Design, Maintenance INAP Data center for 24/7 Cisco phone system and critical imaging storage server. •Perform network design and capacity planning. •Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. •Diagnoses problems with network equipment and performs equipment repair or upgrades when appropriate.* Using Terraform & Postman for IaC and automating updates.* Managing, maintaining and supporting virtual machines through Vsphere. Technologies I\'ve worked with here include Cisco Meraki, SonicWall, Zyxel, Ubiquiti, Postman, Python, Windows Server 2012 R2, Azure, Intune, Avast Cloud Care.

Education

• Western Governors University

  Bachelor's degree, Network Security & Operations

  2019 — 2022

• Western Governors University

  Master of Science - MS, Cybersecurity & Inofrmation Assurance

• Bluegrass Community and Technical College

  Associate of Science (A.S.), Computer Science

  2007 — 2009

Skills

• Microcontrollers
• Windows Server 2008
• Networking
• Operating Systems
• Web Design
• Ubuntu
• Linux
• Javascript
• Php
• Multimeter
• Django
• Digital Circuit Design
• Windows 8
• Servers
• Microsoft Office
• Windows
• Electrical Wiring
• Network Administration
• Cabling
• Troubleshooting
• Windows 7
• Schematics
• Electrical Components
• Webmaster Services
• Java
• Technical Support
• Customer Service
• Hardware
• Vmware
• Arduino
• Computer Repair
• Storage
• Network Security
• Windows Xp
• Windows Server
• Ac/Dc
• Web Development
• Python
• Computer Hardware
• Rfid