Tommy L.
- Role
- Sr Systems Analyst - Distribution Systems at Michael Kors
- Location
- East Rutherford, NJ, US
- LinkedIn followers
- 500 followers
About Tommy L.
9 Manhattan WMS iSeries (AS400) implementations and 1 SAP OTC Go Live Production…
Experience
Sr Systems Analyst - Distribution Systems
Apr 2019 — Present
Provide support to Warehouse operations by researching/troubleshooting production anomalies and issues reported by business users Support UPS/FEDEX/Courier-WMi EDI integration Document business requirements/technical solutions for both production bugs and projects Review and provide approval for Manhattan Mods Perform Manhattan WMS configuration changes to resolve production issues and to support new project initiatives adhering to change management process Responsible for design of overall architecture and technical solution for Manhattan WMS Mentor, guide and provided advice to Jr. Distribution Analysts in their efforts to resolve production issues and troubleshoot issues Work with Manhattan Associates for bug fixes, enhancements and weekly cadence on open cases Create test plans and test scenarios for system changes for production support/project initiatives Test system changes in both DEV and QA environments to ensure business requirements are met Support business with UAT Manage change requests through defined and approved processes Implement standard practices in RCA documentation and ticket documentation
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