Tommy Jacobs

Senior operations leader, former Wells Fargo, Visa, McKinsey, and US Army

Role
Head of Membership at USAA
Location
San Francisco, CA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Tommy Jacobs

Experienced Financial Services Leader with experience leading operations at scale and…

Experience

  1. Head of Membership

    USAA

    Jun 2025 — Present

    Drive the value proposition of USAA membership, Develop and deliver financial education and advice, deliver industry-leading loyalty and rewards programs driving retention and overseeing membership governance

Education

  • United States Military Academy at West Point

    Bachelor of Science (B.S.)

  • Duke University - The Fuqua School of Business

    Master of Business Administration (MBA)

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Tommy Jacobs — Head of Membership at USAA in San Francisco, CA, US | Unifers