Tommy Dang
Information Technology Support Engineer @Cni College
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WORK HISTORY
Information Technology Support Engineer @Cni College
Santa Ana, CA, US
Contributed to the IT landscape at CNI College by implementing technology solutions for operational efficiency. β’ Assisted in managing user accounts, ensuring secure access across campus systems. β’ Researched and developed enterprise-wide systems for the campus LMS and CMS, enhancing user experience. β’ Provided training and support to users, empowering them to effectively utilize company resources.β’ Utilized three different operating systems daily to assist students and faculty such as macOS and Windows 10-11β’ Experimented with Linux OS (Ubuntu, Linux Mint, Parrot OS, POP! OS) for creating and implementing softwares
EDUCATION
California State University, Long Beach
Bachelor of Arts - BA, Political Science and Government
CourseCareers
Information Technology
Mt. San Antonio College
Associate of Arts - AA, Political Science and Government
UC Santa Barbara
Bachelor of Arts - BA, Journalism and Film
ABOUT TOMMY DANG
Key Skills: IT troubleshooting | Windows & MacOS & Linux | Microsoft 365 | Active Directory | Bash | Powershell
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