Tommy Adams
Operations Management | Project- Change Management | Sales | Business Development | Talent Acquisition | Team Leadership | Recruiting | Biotechnology | Start-ups | Process Improvement | Analysis | P & L | Negotiation
- Role
- Client Success Manager -lis at XiFin, Inc.
- Location
- Wilmington, NC, US
- LinkedIn followers
- 500 followers
About Tommy Adams
Professional baseball player to charting companies growth plans…that is my career path in a nutshell! I was a ball player for the Seattle Mariners & Texas Rangers back in the 90s and it was a dream come true for me. Once that part of my career journey was in the past, I pursued roles in Operations, Business Development/Sales, Human Resources and Logistics. For the last 10 years, I have focused on Operational Leadership roles in the biotechnology industry, specializing in startups and bringing International companies to the US. I am known for effectively planning and streamlining the execution of small to large projects in a fast-paced environment. Colleagues have described me as relatable and a “jack of all trades”. Expertise in Business Operations, Business Development, Project Management, Human Resources, Payroll and Facilities Management. I also have fortune 200 sales training and adept at closing the sales cycle. One of my proudest achievements is earning an MBA from the Marshall School of Business from the University of Southern California. Outside of work I enjoy golfing, alpine skiing and boating with my family!
Experience
Client Success Manager -lis
May 2023 — Present · San Diego County, CA, US
The award-winning XiFin LIS (Laboratory Information System) is a fully scalable SaaS-based system that offers multi-specialty workflows, a comprehensive toolset, flexible and secure connectivity, and leading-edge capabilities that optimize high volume and complex testing labs. As the LIS - Client Success Manager for North America, I function as an advocate and problem solver for LIS customers after the go-live phase of implementation to ensure total client success and satisfaction with the XiFin -LIS solution. I provide clients with system and workflow solutions for business optimization. XiFin is a healthcare information technology company that leverages diagnostic information to improve the quality and economics of healthcare. The company\'s cloud-based technology facilitates connectivity and workflow automation for accessing and sharing clinical and financial diagnostic data, linking healthcare stakeholders in the delivery and reimbursement of care across diagnostic, retail pharmacy and oncology markets. The company provides cross-specialty industry analytics including its Lab Volume Index which provides a measurement of laboratory testing volumes across the US. Its synthesis of diagnostic data enables comparisons of hospital, genetics, pathology, routine lab, COVID-19, and antibody testing across key segments. To learn more, visit
Education
USC Marshall School of Business
Master of Business Administration (MBA)
San Diego State University
Project Planning Biomedical Industry certificate
Arizona State University
Bachelor of Arts (B.A.), Communications
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