Tom Moore
Strategic Implementation Lead @Case IQ
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WORK HISTORY
Strategic Implementation Lead @Case IQ
EDUCATION
University of Sunderland
BA, Computer Studies
University of Sunderland
BTEC HND, Computing
ABOUT TOM MOORE
With over 20 years of experience in SaaS implementation and project management, I have held positions such as Senior Implementation Consultant, Technical Account Manager, Customer Success Manager and Training & Installations Consultant, across various different verticals and industries. I hold ITIL and Prince 2 certifications and have a strong background in customer success, product adoption, and project management.I enjoy building strong relationships and maintaining frequent engagement with customer sponsors and stakeholders at all levels of a client\'s organisation. I enjoy helping customers build and develop strategic action plans that drive product adoption, customer satisfaction, and retention. I am passionate about providing implementation expertise and project management solutions that help customers achieve their goals and overcome their challenges.I have a passion for providing implementation expertise and project management solutions that help customers overcome their challenges and achieve their goals and is testament to my commitment to making a difference in the SaaS industry. My extensive experience, certifications, and dedication to collaboration and customer success make me a valuable asset in any organization focused on delivering top-notch SaaS solutions and services.
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