Tommie Coppage-Rutledge

About Tommie Coppage-Rutledge

A dedicated Customer Experience professional passionate about transforming human interactions into meaningful business outcomes. I specialize in building inclusive, high-performance cultures that elevate service delivery across all customer touchpoints. My approach combines strategic leadership with hands-on experience to develop frontline teams that consistently exceed service expectations. I\'m driven by the belief that exceptional customer experience starts with fostering an environment where diversity thrives and every team member can reach their full potential.

Experience

1. CEO & Founder Ergon Business Solutions Ai-enabled Support Services Executive Solutions

   Ergon Business Solutions

   Nov 2024 — Present · US

   Founder and CEO of Ergon Business Solutions, pioneering AI-enabled business support services and executive solutions. Leading a dynamic team that empowers organizations to scale through innovative operational support and strategic AI integration. Under my leadership, Ergon Business Solutions partners with corporate clients internationally to optimize their operations through our comprehensive suite of AI-powered business services and dedicated executive assistance. Our mission centers on enabling business leaders to focus on core growth while we handle operational excellence.Specialties:• Strategic Business Operations• AI Integration & Implementation• International Business Development• Executive Support Solutions• Organizational Leadership• Business Process OptimizationBuilding and scaling an American company that combines human talent with cutting-edge AI to deliver exceptional business support services across global markets.

Education

• Ashford University

  Bachelor of Business Administration - BBA

  2019 — 2022

• Shelton State Community College

  Business/Managerial Economics

  2011 — 2012

• Avery Yarborough Realty

  Real Estate

Skills

• Customer Service