Tom Lipcsik
Service and Operations Management
- Role
- Customer Experience Analyst at First Brands Group, Llc
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Tom Lipcsik
With more than 20 years’ managerial experience leading customer service, sales support…
Experience
Customer Experience Analyst
Sep 2021 — Present
Education
Wright State University
Business/Managerial Economics (Continuing Education Coursework)
1990 — 1995
Cleveland State University
Business Administration and Management (Continuing Education Coursework)
2010 — 2014
DeVry University
ASEET (Electronics Engineering Technology)
1981 — 1983
Skills
- Program Management
- Supply Chain Management
- Vendor Management
- Strategic Planning
- Leadership
- Account Management
- Operations Management
- Process Engineering
- Inventory Management
- Fleet Management
- Forecasting
- Business Process Improvement
- Logistics
- Training
- Customer Satisfaction
- Contract Negotiation
- Purchasing
- Process Improvement
- Sales Operations
- Customer Service
- P&L Management
- Manufacturing
- Sales
- Budgets
- Management
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