Tom Leggett
Head of Technology & Operations @香奈儿
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WORK HISTORY
Head of Technology & Operations @香奈儿
London, GB
EDUCATION
Durham University
Bachelor of Arts (BA), Philosophy, Politics & Economics
ESCP Business School
Reply Management Programme
SKILLS
ABOUT TOM LEGGETT
As Head of Technology & Operations at CHANEL, I lead the strategy, delivery, and operations of global corporate technology solutions that elevate business performance and enable sustainable transformation. My work focuses on harnessing automation, AI, enterprise architecture, and process excellence to drive innovation, operational efficiency, and service quality.I’m passionate about building high-performing, collaborative teams and delivering meaningful change through design-led, human-centric approaches. With deep expertise across intelligent automation, cloud, data, and enterprise architecture, I help the business navigate complexity and unlock value through future-ready capabilities.My career spans both consulting and industry, with experience across retail, financial services, media, telecoms, and utilities - bringing a holistic, cross-sector perspective to digital transformation within iconic global brands.
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