Big Tom Lapointe

About Big Tom Lapointe

Well-respected auto industry professional / car guy. Exceptional business development…

Experience

1. Performance Manager - Vinsolutions

   Cox Automotive Inc.

   Jun 2025 — Present · Las Vegas, NV, US

   As a CRM VinSolutions Performance Manager, I am responsible for building and maintaining relationships with external clients, ensuring their needs drive priorities and decisions to enhance client and revenue retention. I am focused on client advocacy, product utilization, and revenue growth through enhancements and account management.RESPONSIBILITIES - Build and maintain relationships with a portfolio of clients-Ensure customer needs are prioritized in all activities- Engage with clients through onsite visits and virtual meetings to drive product utilization- Work with \'at risk\' clients to develop action plans for retention- Identify key barriers preventing clients from meeting business objectives- Monitor account performance and adjust dealer expectations accordingly- Provide guidance and influence clients on product usage to meet their objectives- Maintain product knowledge and stay updated on new releases

Education

• Columbus University

  Master of Business Administration (M.B.A.), Marketing

  1999 — 2002

• Defense Information School

  Certificate, Journalism

• Marine Corps Institute

  Certificate, Military and Strategic Leadership

Skills

• Leadership
• Social Media
• Management
• SEO
• Advertising
• Magazines
• Marketing Strategy
• Entrepreneurship
• Training
• Microsoft Office
• Sales
• Online Advertising
• Publishing
• Event Planning
• Graphic Design
• Journalism
• Public Relations
• Media Relations
• Search Engine Optimization (SEO)
• Corporate Communications
• Public Speaking
• Customer Relationship Management (Crm)
• Press Releases
• Marketing
• Copy Editing
• Online Marketing
• Photography
• Blogging
• Crm
• Editing