Tom Kipfer

About Tom Kipfer

With over 30 years of experience in the IT consulting industry, I am a seasoned alliance leader and product marketer who has delivered results through direct sales, collaboration, and advocacy with global partners and enterprise customers. As the Senior Director of Partnerships and Alliances at Eightfold, I am responsible for creating and executing the multi-year business plan and strategy for our key alliance partners, developing and launching joint offerings, and driving the global pipeline and revenue growth. I also manage the corporate executive relationships and the metrics and reporting of the alliance performance and impact. My core competencies include vendor relations, customer relationship management, product marketing, solution development, and channel sales. I have a proven track record of building and maintaining strong partnerships, orchestrating complex solutions, and delivering value to both the partners and the customers across all industry segments. My mission is to leverage my expertise and skills to help Eightfold achieve its vision of transforming the talent management and hiring landscape with its AI-powered platform and solutions. I am motivated by the opportunity to create and innovate with our partners and customers, and to contribute to the success and growth of our company and industry.

Experience

1. Senior Partner Manager

   Cyara

   Nov 2025 — Present · Delaware County, OH, US

   Cyara is the world\'s leading Customer Experience (CX) Assurance platform provider. Cyara helps enterprises proactively measure operational CX from the outside in, identify customer-impacting defects, and become agile to enable continuous delivery across digital and voice channels. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale.

Education

• The Ohio State University

  BSBA, MIS

  1985 — 1990

Skills

• Security
• Enterprise Software
• Crm
• Program Management
• Go-to-Market Strategy
• Product Marketing
• Channel Partners
• Professional Services
• IT Service Management
• Software as a Service (Saas)
• Business Development
• Saas
• Strategic Alliances
• Solution Development
• Business Alliances
• Strategy
• Cloud Computing
• Strategic Partnerships
• Solution Selling