Tom Johnson
Global Expansion Manager at Amazon Web Services (AWS)
- Role
- Global Expansion Manager at Amazon Web Services (AWS)
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Tom Johnson
Operations professional who consistently leverages technical expertise and leadership to drive operational performance and innovation to deliver the highest quality of services enhancing the customer’s experience. I offer expertise and proven success in operational leadership, strategic and tactical planning, and project management gained over 20+ years of progressively responsible experience in the satellite and telecommunications industries. Throughout my career I have successfully managed a variety of field operations and technical staff supporting various technical disciplines focused on delivering mobility, broadband, and video distribution services via hybrid satellite and terrestrial networks. Proven record of developing and managing technical environments from field services, ground facilities, 24x7 operations centers, life-cycle program management of operational services, project and program management of systems design and integration, and facilities integration. Participated in the successful re-engineering of a global network operations center, the integration of two mergers, reorganization and transformation of ground communications infrastructure standardizing process, procedures improving operational consistency and technical performance. Demonstrated collaboration skills, leading multi-discipline and x-functional teams, driving operational performance and process improvement. Fostered strong customer relationships, enhancing retention and growth opportunities. Provided vendor management from negotiating, service delivery and ongoing operational performance. Subject-Matter-Expert (SME) in field service management, RF operations and network operations/service environments. Knowledgeable of budgeting and managing to OPEX and CAPEX targets for projects, service delivery, and product lifecycle management
Experience
Global Expansion Manager
Jul 2020 — Present
Supporting the development of infrastructure global expansion strategy and planning for new ground stations and AWS regions.
Education
Kennesaw State University
Business Management
Community College of the Air Force
Certification, Electrical, Electronic and Communications Engineering Technology/Technician
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