Tom Gillen

Sr. Enterprise Customer Success Manager at Genesys

Role
Sr Enterprise Customer Success Manager at Genesys
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tom Gillen

Client-focused professional with deep experience in the digital engagement space, as well…

Experience

  1. Sr Enterprise Customer Success Manager

    Genesys

    May 2021 — Present

Education

  • Saint Michael's College

    BA, Psychology

    1999 — 2003

Skills

  • Competitive Analysis
  • Program Management
  • Negotiation
  • Public Relations
  • Enterprise Software
  • Analysis
  • Crm
  • Sales Operations
  • Strategic Partnerships
  • Customer Service
  • Microsoft Excel
  • Solution Selling
  • Microsoft Office
  • Sales
  • New Business Development
  • Strategy
  • Investor Relations
  • Software as a Service (Saas)
  • Business Development
  • Salesforce.com
  • Account Management
  • Strategic Planning
  • Social Media
  • Saas
  • Customer Relationship Management (Crm)
  • Management
  • Leadership
  • Business Intelligence

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Tom Gillen — Sr Enterprise Customer Success Manager at Genesys in Boston, MA, US | Unifers