Tom Douglas
Strategic Account Manager @Firstcom Europe Ltd
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WORK HISTORY
Strategic Account Manager @Firstcom Europe Ltd
Gloucester, GB
As a Strategic Account Manager at Firstcom Europe, I work with businesses across the UK to drive growth through innovative communication and connectivity solutions. My focus is on strengthening relationships, uncovering new opportunities, and ensuring our customers gain maximum value from their technology investments.By understanding each client’s commercial objectives, I help design scalable, future-ready solutions that improve efficiency, enhance collaboration, and deliver measurable results.Core Solutions: Cloud Telephony, UCaaS & Contact Centre Solutions – empowering teams to communicate smarter and deliver exceptional customer experiences Connectivity & Data Services – reliable, high-performance solutions keeping businesses online and competitive Mobile Connectivity & IoT Solutions – secure, nationwide services enabling flexibility and agility Managed IT & Security – proactive protection and support that safeguard business performanceWith UK-based support, streamlined onboarding, and a partnership-driven approach, I help customers achieve sustainable growth and communicate without boundaries.
EDUCATION
De Montfort University
BA Photography & Video, Photographic and Film/Video Technology/Technician and Assistant
Newent Community School
GCSE & A-Level
Hereford Sixth Form College
BTEC Art Foundation
SKILLS
ABOUT TOM DOUGLAS
Contact Info: t••••••••@Firstcomeurope.co.uk, DDI: 01•••••••91, Mobile: 07•••••••64With over nine years of account management experience, I work as a Strategic Account Manager at Firstcom Europe, specializing in UCaaS, IoT, and connectivity solutions. My role involves collaborating with businesses across the UK to enhance communication systems through tailored, future-ready technologies that drive efficiency and measurable growth. At Firstcom Europe, I focus on strengthening client partnerships, uncovering opportunities, and delivering solutions in cloud telephony, contact center technologies, and data services. My commitment lies in enabling businesses to achieve their commercial objectives through scalable innovations and consultative engagement strategies.If you feel I can help your business with any of our solutions then please contact me on the above details.
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