Tomi Trigg
Sales Associate at Stryker Sports Medicine
- Role
- Operations Specialist at Life Time Inc.
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Tomi Trigg
Account Management, Sales Strategy, Key Account Management, Client Acquisition, B2B…
Experience
Operations Specialist
Mar 2016 — Present · Colleyville, TX, US
Comprehensive health and wellness company offering upscale, resort-style athletic clubs with state-of-the-art fitness equipment, group classes, personal training, and various amenities, emphasizing a community-focused environment to help people achieve their fitness and health goals.• Foster a dynamic and engaging environment, driving member participation in programs and events to elevate overall satisfaction and boost retention.• Implement continuous improvements based on member feedback, enhancing facility operations and ensuring exceptional member satisfaction and loyalty.• Highlight facility features and amenities during tours for prospective members, effectively articulating the unique value of membership and driving new enrollments.• Resolve member inquiries and concerns efficiently, ensuring a seamless and positive experience through exceptional customer service and effective issue resolution.• Ensure strict adherence to health and safety standards, conducting regular facility inspections and promptly addressing any safety issues or emergencies.• Collaborate cross-functionally with team members and departments to streamline operations and enhance member satisfaction, ensuring cohesive and efficient service delivery.• Lead training initiatives for new staff members and actively engage in team meetings and professional development sessions to stay updated on facility enhancements, best practices, and customer service excellence.
Skills
- Sales Management
- Microsoft Office
- Sales
- Leadership
- Multi-Media Marketing Campaigns
- Flexibility Training
- Marketing
- Event Planning
- Management
- Market Research
- Teamwork
- Creativity Skills
- Interpersonal Skills
- Social Media Marketing
- Skilled Multi-Tasker
- Problem Solving
- Communication
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