Tom Howkins

Associate Director @Deloitte Digital

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Associate Director @Deloitte Digital

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London, GB

EDUCATION

1987 — 1990

University of Leeds

BSc, Management Studies

2020 — 2020

Harvard University

Certificate, Computer Science

SKILLS

Prince2Program ManagementBusiness TransformationVendor RelationshipsService DeliveryBusiness AnalysisConsultingInfrastructureSoftware DevelopmentCredit RiskBusiness IntelligenceRequirements GatheringTeam BuildingManagementProject DeliveryFinancial ServicesItilStakeholder ManagementTeam LeadershipOracle BieeBusiness Process ImprovementStrategyRetailOutsourcingRequirements AnalysisPmoBusiness ProcessIntegrationProject Portfolio ManagementFraud DetectionProject ManagementLocal GovernmentIT Service ManagementChange Management

ABOUT TOM HOWKINS

As a visionary Retail Transformation Consultant, I am dedicated to pioneering the future of retail by guiding organisations through their most ambitious evolutionary journeys. My expertise lies in architecting the \'store of the future\', crafting hyper-connected retail environments that seamlessly blend cutting-edge digital capabilities with compelling physical experiences.I have a proven track record of partnering with blue-chip retailers across the UK and Europe, delivering impactful and enduring digital transformation that redefines market leadership. I specialise in leveraging digital transformation to unlock unprecedented growth and efficiency, with a particular focus on deploying advanced AI in retail to revolutionise customer engagement, optimise operations, and drive intelligent decision-making. My strategic approach ensures operational excellence is not just achieved, but continually evolved, while elevating the customer experience to new, personalised heights. Beyond immediate gains, I am committed to fostering staff productivity through innovative solutions and embedding sustainability as a core pillar of future-proof retail strategies, ensuring long-term resilience and competitive advantage.

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Tom Howkins — Associate Director at Deloitte Digital in London, GB | Unifers