Tom Benjamin
Business System Analyst @Capital Regional District
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WORK HISTORY
Business System Analyst @Capital Regional District
Victoria, BC, CA
My responsibility is to:• Gather requirements and analyze solutions to deliver impactful results for the Capital Regional District.• Analyze enterprise problems and goals to drive digital transformation solutions for internal clients.• Devise strategies, facilitate stakeholder collaboration, and drive change to meet business needs.
EDUCATION
UCL
BA, Modern History
Capilano University
Applied Information Technology, Multimedia
SKILLS
ABOUT TOM BENJAMIN
Intranet developer with extensive experience in information architecture, solution development and user interface design. Focused on the effective use of technology for communication.SharePoint (2010 to current online platform) and Microsoft 365 experience with enterprise level implementation, governance, management, customization, branding and user training.Specialties: Microsoft 365, SharePoint, Power Automate, Teams, business analysis, project management.Union activism over the years led to me to holding the position of president of CUPE Local 1978 and becoming the full-time union officer for five years dealing with contract negotiations, labour relations issues, and engagement with the membership.
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