Tom Gibes
Business Intelligence Lead @Freeosk
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WORK HISTORY
Business Intelligence Lead @Freeosk
Drove BI Adoption from under 5% to over 50% in under 2 years - Created mission critical operations dashboards that drove device uptime from under 95% to over 99%- Renegotiated Tableau contract, allowing the business to responsibly scale while saving thousands - Established process to capture KPI definitions, run monthly governance meetings to move the business towards common definitions and a single source of truth and ad hoc, self-serve analytics - Implemented new product dashboards that provide visibility into engagement and execution across time, location, reducing the turnaround time for analytics questions from hours to seconds - Designed, built, and deployed an application to forecast kiosk engagement and sample demand based on retailer traffic patterns, saving hundreds of hours of manual work and driving more efficient supply chain operations
EDUCATION
Georgia Institute of Technology
Master of Science, Digital Media
Northwestern University
Bachelor of Science, Communications
SKILLS
ABOUT TOM GIBES
With over 20 years of experience building digital experiences and scalable business…
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