Thomas Farney
Regional Claims Manager - National General Insurance/An Allstate Company
- Role
- Regional Claims Director at National General
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Thomas Farney
National level responsibility for the adjudication of recreational vehicle, commercial…
Experience
Regional Claims Director
Aug 2007 — Present
Directly lead regional group of claim managers responsible for overall claims handling in the areas of material damage and casualty. Geographically covers 14 states in the Northeast. Ensure compliance with internal processes, statutes, and regulations within each of these states. Responsible for the training, development, and technical guidance of staff. Work with managers in marketing, operations, human resources, and other areas to understand service and functional needs that impact claims and developing processes and procedures to meet those needs.
Education
Insurance Institute of America
Associate in Claims (AIC), Insurance Claims
State University of New York at Oswego
BS Marketing, Marketing/Business/Psychology
1989 — 1993
Skills
- Process Management
- Business Process Improvement
- Strategic Planning
- Claim
- Insurance
- Six Sigma
- Commercial Insurance
- Casualty
- Claims Management
- Claims Handling
- Property & Casualty Insurance
- Problem Solving
- Leadership Development
- Customer Service
- Customer Satisfaction
- Process Improvement
- Claim Investigation
- Casualty Insurance
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