Tom Farmer
Senior Account Manager @Littlefish Group
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WORK HISTORY
Senior Account Manager @Littlefish Group
Responsible for the service account management of a number of key Littlefish clients across a number of market sectors and responsible for both service related matters such service reviews and driving service improvements as well as the proactive guidance my customers require in developing an IT strategy for their business. Enthusiastic to deliver demonstrable improvements in my customers IT infrastructure I have been involved in a number of full infrastructure refresh programs, SAN replacement projects, full server refresh engagements, international office setups and continual infrastructure improvement activities on the current state systems.Key Skills/Experience• IT Service Management (ITIL aligned)• Customer Service Reporting• Relationship Management• IT Road Map planning and Project Design (Commercial)
EDUCATION
Holgate Comprehensive
GCSE
SKILLS
ABOUT TOM FARMER
Senior Account Manager @ Littlefish Group
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