Tom de Poy
- Role
- Money Management International (MMI)
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Tom de Poy
After spending over 35 years in the collection/call center industry, I am a Senior Vice…
Experience
Skills
- Customer Relationship Management (Crm)
- Business Process Improvement
- Bpo
- Leadership Development
- Operations Management
- Training
- Strategy
- Customer Experience
- Vendor Management
- Business Planning
- Process Improvement
- Project Planning
- Account Management
- Quality Assurance
- Team Management
- Business Development
- Contact Centers
- Call Center
- Management
- Telecommunications
- Budgets
- Performance Management
- Executive Management
- Team Building
- Customer Retention
- B2b
- Customer Satisfaction
- New Business Development
- Strategic Planning
- Forecasting
- Business Analysis
- Business Process Outsourcing (Bpo)
- Crm
- Cross-Functional Team Leadership
- Team Leadership
- Change Management
- Analysis
- Coaching
- Leadership
- Lead Generation
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