Thomas Chaplin

Senior Product Owner @Lloyds Banking Group

Leeds, GB
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+91 *********19

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WORK HISTORY

Feb 2025 — Present

Senior Product Owner @Lloyds Banking Group

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Halifax, GB

Responsible for leading the development and execution of innovative digital solutions in the Intermediary and Partnerships lab at Lloyds Banking Group.

EDUCATION

2016 — 2021

The Open University

Bachelor of Arts - BA, Business Management

SKILLS

Retail BankingInvestmentsCustomer ExperienceProject ManagementFinancial ServicesProject DeliveryBankingRisk ManagementProduct ManagementStakeholder ManagementAgile MethodologiesManagementChange ManagementGovernance

ABOUT THOMAS CHAPLIN

At the forefront of digital transformation, my role as Senior Product Owner at Lloyds Banking Group involves leading the creation of innovative digital solutions within the Intermediary and Partnerships lab, enhancing the customer and Broker experience as well as streamlining operational efficiency for mortgage services. Our team\'s collaborative efforts with cross-functional groups and third parties underscore our commitment to digital innovation and the evolution of future-ready services.Previously, as Senior Manager of Product Management at nCino, I spearheaded product strategy and execution, focusing on our Mortgage solution in EMEA. By driving product development in sync with engineering, sales, marketing and customer success teams, I ensured strategic alignment and market responsiveness.

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Thomas Chaplin — Senior Product Owner at Lloyds Banking Group in Leeds, GB | Unifers