Tom Cates
Dedicated to banishing “Fine” B2B client relationships: Turning Client Indifference into Loyal Advocacy & Growth
- Role
- Encompass-cx at Encompass-Cx
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
EngineeringView LinkedIn profile
About Tom Cates
The most dangerous word in B2B isn\'t \"bad\" It\'s \"fine.\" • If your client says…
Experience
Encompass-cx
Present
Skills
- Sales Management
- Market Research
- B2b
- Entrepreneurship
- Crm
- Analytics
- Training
- Business Strategy
- New Business Development
- 360 Feedback
- Process Improvement
- Management
- Team Building
- Consulting
- Product Management
- Sales
- Executive Management
- Account Management
- Analysis
- Change Management
- Cross-Functional Team Leadership
- Marketing Strategy
- Business Process Improvement
- Strategy
- Marketing
- Management Consulting
- Saas
- Leadership
- Segmentation
- Competitive Analysis
- Start-Ups
- Venture Capital
- Strategic Planning
- P&L Management
- Customer Relationship Management (Crm)
- Strategic Partnerships
- Business Development
- Program Management
- Business Intelligence
- Lead Generation
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