Tom Yang

Role
Rvp - Majors Retail at NiCE
Location
Seattle, WA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

Experience

  1. Rvp - Majors Retail

    NiCE

    Jan 2023 — Present

    Our Majors Retail team works with the most iconic brands in the world, driving the best experiences and outcomes that customers have ever seen. From every CX entry point to every performance metric and everything in between, we help brands bring their best to their customers, and drive top and bottom lines. Our technology spans a broad portfolio in this space, from CCaaS and WFM to Virtual Agents and Retail AI. If you\'re curious about our secret sauce, please reach out for a chat!

Education

  • University of Washington

    B.A., International Studies

Skills

  • Public Sector
  • Crm
  • Leadership
  • Business Process Improvement
  • Training
  • Cognos
  • Enterprise Software
  • Integration
  • Saas
  • Daptiv
  • Process Improvement
  • Strategic Planning
  • Rightnow
  • Cross-Functional Team Leadership
  • Project Portfolio Management
  • Product Management
  • Html
  • Program Management
  • Team Leadership
  • Sharepoint
  • Project Management
  • Cloud Computing
  • Homeland Security
  • Strategy
  • Public Speaking
  • Customer Relationship Management (Crm)
  • Account Management
  • Business Intelligence
  • Netsuite
  • Management
  • Pmo
  • Windows
  • Troubleshooting
  • Team Building
  • Agile Project Management
  • Software as a Service (Saas)
  • Salesforce.com

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Tom Yang — Rvp - Majors Retail at NiCE in Seattle, WA, US | Unifers