Tom B.

WORK HISTORY

EDUCATION

ABOUT TOM B.

I\'m an operationally strong and people‑centred leader with over a decade of experience in the private healthcare and occupational health sectors. Having progressed from apprentice to Director, I bring a rare end‑to‑end understanding of how organisations grow, scale, and operate in fast‑moving environments.My strengths span strategy and planning, stakeholder and contract management, project delivery, business development, and operational improvement. I thrive in environments where growth and change are constant, and I’m known for being approachable, highly organised, and decisive under pressure.Throughout my career I’ve worked across almost every function of the organisation, which gives me a deep appreciation of the barriers businesses face when scaling rapidly — and the practical solutions required to overcome them. This perspective has shaped my leadership approach and continues to drive the way I build teams, systems, and sustainable operational models.Some of my key career achievements include:• Delivered 263% sales growth in two years with Every Medical Ltd, repositioning the business as a credible and competitive provider within the sector.• Delivered 250% growth in D4Health (occupational health) sales over two years, successfully positioning the brand as a significant revenue stream and diversifying group income.• Achieved 11% year‑on‑year growth in D4Drivers, strengthening the market position and improving profitability in a mature, high‑volume service line.• Increased group net profit by over 300% within two years, driven by commercial optimisation, pricing strategy, and operational efficiency improvements.• Delivered a full rebrand of D4Health, enabling clearer market positioning and contributing directly to 100% growth the following year.• Designed and implemented core operational systems and processes across recruitment, onboarding, governance, training, customer service and service delivery — frameworks that still underpin business operations today.• Project‑managed the development and launch of a bespoke booking system, driving exponential sales growth and reducing staff training time by 80%.• Achieved ISO 9001 accreditation, embedding quality management principles and enhancing organisational credibility and compliance.I’m passionate about building strong teams, solving complex operational challenges, and creating systems that allow businesses to scale efficiently and sustainably.