Tom Harrington
Project Manager & Ops Strategist | Delivered: +25% Acquisition, +20% Conversions | Vendor Ops & Team Leadership | SaaS & Healthcare Tech | Workflow Automation & Compliance (Oracle, UKG, Salesforce, Airtable, Asana)
- Role
- Zone Manager Operations Manager Assistant at Thirteenth Floor Entertainment Group
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Tom Harrington
I’m Tom Harrington, a Project Manager and Operations Strategist with 7+ years of…
Experience
Zone Manager Operations Manager Assistant
Thirteenth Floor Entertainment Group
Sep 2021 — Present · Los Angeles, CA, US
Directed operational teams of 35+ staff to ensure seamless guest management for events with attendees, maintaining compliance standards and minimizing escalations in high-pressure environments.• Applied resource management strategies and developed training resources for high-volume staff onboarding, improving speed and productivity by 25%.• Implemented risk management and compliance protocols, proactively addressing potential issues to maintain safety, operational flow, and regulatory adherence.• Built performance dashboards and reporting frameworks to track KPIs, reduce bottlenecks, and accelerate leadership decision-making.
Education
Amador Valley High School
High School Diploma
2011 — 2015
Pasadena City College
Business Administration and Management, General Studies
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