Tom B.
CXM @ Modlite Systems | Project Management, Customer Experience
- Role
- Customer Experience Manager (Cxm) at Modlite Systems
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Tom B.
A graduate of Clemson University with a Bachelor of Science, currently serving as a Customer Experience Manager at Modlite Systems. Core competencies include project management and customer experience optimization.
Experience
Customer Experience Manager (Cxm)
Apr 2022 — Present · San Antonio, TX, US
Managed a remote customer service team using Zendesk, Shopify, Slack, and Dropbox to enhance communication. • Directed a legal initiative to combat copyright and trademark infringement in international counterfeit markets. • Cultivated relationships with overseas manufacturers, leading to successful product launches and expanded offerings.
Education
General Assembly
Certificate, Software Engineer
Clemson University
Bachelor of Science - BS
Clemson University
Bachelor of Science, Environmental Studies
2018
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