Tom Barta

Director Customer Care, Analytics and Reporting @GXO Logistics, Inc.

Indianapolis, IN, US

Start up operations leader for Nike 1.6M reverse logistics flagship facilities (3) with employees that met all phased project milestones for inbound returns processing and outbound (wholesale and ecommerce) production, along with inventory control and audit requirements. o Forecast and schedule production for all facility operations comprising inbound return shipments and outbound order processing operations handling 65M units annually across all customer channels, including ecommerce.o Developed WMS and facility operational requirements through UAT through go-live with on-going support for all system testing, enhancements, configuration and troubleshooting.o Dashboard creation and development, KPI metric tracking / measurement and Oracle database reporting development for budget, performance and contract adherence. Trend analysis vs plan identifying gaps and opportunities.o Inventory Audit Control lead for 9M on hand units, 12M item master SKU’s, 600k+ locations at a value of over $250M. o Hiring and staffing of key operation leadership (General Managers, Operations Mangers, Engineers, Training, Quality/Inventory) for new start up facility and backfill positions.o Leadership liaison with on-site and remote Nike partners for inventory compliance and operational processing

Indiana University

Bachelor of Science (BS)